Feedback & Complaints

At Dedicated Clinical Research Centre (DCRC), we’re committed to high standards of care, integrity and professionalism in everything we do.

We value your feedback and want to hear from you if something hasn’t met your expectations.

If you have a complaint or concern about any aspect of DCRC’s work, you can contact Louretta Dwyer, Managing Director, via louretta@dedicatedclinicalresearch.com.au. All complaints are treated seriously and confidentially, and handled fairly.

Taking part in a clinical trial?
If your concern is about a particular study you’re enrolled in, please refer to your Participant Information and Consent Form (PICF) for the correct contact person for that study.

For feedback or a complaint regarding the Bellberry Human Research Ethics Committee, contact via email bellberry@bellberry.com.au PH: 08 8361 3222.

For feedback or a complaint relevant to the Therapeutic Goods Administration, contact via email info@TGA.gov.au PH: 1800 020 653.